Customer Care
Post implementation support is key to maximizing an organization's use of technology and to realizing anticipated benefits. However it is generally always economical to have the cross section of skills available necessary to adequately support complex environments. Versa has stepped up to this challenge by offering extensive post implementation support via our Customer Service professionals.
We have bundled a standard set of Help Desk Services into our Annual Maintenance Agreement . In addition, we have made available the full depth of our technical resource pool on a convenient Block of Time basis which provides an extended set of technical services on an easy to purchase program. These skills include top development, DBA, architect, subject matter experts and advanced network security staff.
