Versa:Capture
Versa focusses its Content Management strategy around the acquisition and management of images as they remain a primary element to the business of the public sector, our primary market. Through our intenal software assets combined with Microsoft's Sharepoint Portal Server and Windows Sharepoint Services, we can deliver high value departmental solutions.
Advanced Image and Form Processing
Organizations around the world face similar challenges when it comes to paper and forms - filing, indexing and retrieving customer related documentation. Existing manual systems can result in lengthy delays as staff attempt to locate the necessary paperwork to complete the customer transaction. Valuable time is lost and the quality of your customer service function is compromised. Compounding the problem in many business processes, is the variety of forms, print quality, and opportunities for human error.
Many public and private sector organizations have made great strides incorporating web technology such as electronic bill payment and presentment, on-line forms processing, etc. But the reality is that significant percentages of your customers, perhaps 50% or more, currently do not or choose not to use computers or web technology and thus many business processes involve managing paper generated externally to your organization. Paper-based forms, bills, reminder notices, etc. - will continue to represent a significant percentage of the interactions with your customers and back office for the foreseeable future. You require solutions that effectively address the continued role of paper documents in critical business processes and provide not only a return on investment but improve customer service.
Capture for Sharepoint - Bridges the Digital Divide
Capture for Sharepoint was developed in response to market needs to automate the handling of paper documents and forms. Improving the responsiveness and effectiveness of customer service is a key business driver for implementing Capture for Sharepoint. A wide variety of forms, manual indexing and filing methods and lengthy document retrieval times can reduce the effectiveness of your customer service representatives.
Key functions of Capture for Sharepoint include:
- Document capture
- Automatic full page Optical Character Recognition (OCR)
- Separate multi-page files into single page, or logical documents
- Image cleansing (auto-orientation, despeckle, deskew, remove lines)
- Interpret bar code data in any format (2D and 3D)
- Automatic data extraction from scanned forms
- Convert the image to many formats such as PDF, Word
- Based on configuration parameters, or data interpreted from the form, select a destination for the document
- Automatically complete document profile from the data taken from the image form, bar code, separator page or pre-set information
- Store the document into Microsoft SharePoint Portal Server 2003 or any other Microsoft Backoffice product using the API
The net result is that Capture for Sharepoint gives you a configurable, out-of-the-box solution to help manage your most challenging paper document handling problems. Retrieval of customer documentation via keywords or full text is instantaneous. With the PDF viewing capability, form reprints can easily be done to replace worn or damaged originals. Our customers experience fast return on their investment as well as dramatic improvements in customer service.
Standards based Architecture
Capture for Sharepoint is a .Net 2.0 application and requires MS-Windows 2000 or greater. For document storage, it requires MS-Sharepoint Portal Server 2003. In addition Capture for Sharepoint has a fully extensible WebDAV compliant API that will allow extracted meta-data and processed images to be integrated into most Microsoft Backoffice applications. Capture for Sharepoint is globalized and supports multiple languages.
